Verifying Your thesunvegas Account
Identity verification is how we protect your balance from unauthorized access — it is not a barrier, it is a lock on your money. We ask for a government-issued photo ID and one document confirming your address, such as a utility bill or bank statement dated within the last 90 days. Upload both directly from your phone camera inside the account settings
tab; no scanning equipment needed. Once our team reviews the documents, your account is cleared for withdrawals and your payout methods stay active without re-verification on every request. If anything looks unclear in the upload, our live chat team reaches out to help you resubmit cleanly.
- Upload Your Photo ID — A valid US driver's license, state ID or passport works. Take the photo in good lighting — blurry images slow the process and may prompt a resubmit request.
- Confirm Your Address — A utility bill, bank statement or official mail showing your name and address dated within 90 days is enough. We match it to the details on your account.
- Submit Through Account Settings — Find the Verification section inside your account settings tab. Upload both documents there directly from your phone's photo library or camera roll.
- Clearance and Payout Access — Once verified, your account is cleared for PayPal, Venmo and Play+ withdrawals without repeating the document step on future payout requests.